Ive bought CX lite today, had "Failed to create swapchain pointer, contact support asap" error, then i got banned from Apex 4 hours later, very old apex account, never banned in apex, never used anything else. Support ignored my ticket about error, only copied/pasted forum post about troubleshooting that i already followed. So i would say they are detected and assume they ignore my ticket despite being online simply because they know its not working. Also 0 people on their discord were actually playing apex so that looked suspicious aswell.