Wow, I actually just bought 1m today from Ufogolds.com. I was quite skeptical because I asked someone over live chat to lower the price 30 cents, since I was short, and the price got lowered o-o; I was thinking to myself, "If they lowered their prices to get my purchase that easily, it's a scam..."
Took 15 minutes of live chat before the "farmer" finally appeared, but I got it. I was even telling some guildies and they were shocked too.
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"this person(rose) was doing very well, I really like here !! I hope I can buy more next time !! ^^ thank you
Cherryqueen IP:216.165.247.25 Time:0000-01-17"
^^ I had the same live chat staff member "rose" taking care of my order. She had broken English, but was very nice, patient, and took care of business. Go into Live chat Jesse, and try to request her so you can tell her what happened. She'll help you out.
[P.S.] I really suggest if you buy more gold later on, that you do not order gold and just wait. You need to go to live chat and state that you are ready to pickup your order.