Quote:
Originally Posted by +Yazzn
While it's unfortunate that some users were banned for using infinite stamina, I do think your feedback is a bit exaggerated and not entirely constructive.
Gathering a certain amount of fatigue has been fine, and didn't result in any bans until the recent server-side changes implemented yesterday.
It's true that some providers have done a better job at implementing infinite stamina without accumulating as much fatigue. I acknowledge that I could've done a better job here and apologize for that.
To prevent further unnecessary bans, infinite stamina has been temporarily removed. Once a better implementation is released, the feature will be labeled as risky, as changes on the server-side may occur at any point in time and may render any fatigue workarounds, including the ones that survived yesterday's update, ineffective. Users should remain aware of this.
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My discord server is a space where customers can freely communicate about both the product and the game in general. Unlike other providers, I keep the moderation to a minimum and do not delete any message other than ones straight up promoting other products or violence/etc.
I read every message on the discord server as well as the DMs. I cannot always respond to and address every feedback request immediately, as I'm a solo developer and also have full-time obligations irl.
Furthermore, I don't see any issue with people being against certain features. Just as you have the right to propose a feature, others have the right to voice their opinions on it. Big fan of free speech.
The main design goal of my products has never been to be the cheat with the most features, it's not possible/feasible to compete with internals in that regard anyway, but to offer products with constant quality, reliability and safety.
On the previous wipe, which actually gave players content and encouraged them to play the game again, the pricing was 120€/month. I do think that considering the current state of the game, the fact that my product has been undetected for over 2 years, reliably updated within 24 hours (usually only 1–3 hours) after patches and is not being mass-resold like a lot of other providers, makes 100€/month a fair and reasonable price. With the 3-month package for 269€ the price for a month drops down to only 89€/month, there is also a lifetime package available (price on request).
Another factor that drives price is that I'm operating inside the European Union and all prices include VAT (which is usually around 20% already). After income tax, accounting costs and everything, I net maybe half of the price.
As for me "not communicating with users while on vacation", I've taken two vacations this year, for a couple of days in February and for one week in September. Both times I've made an announcement about it and despite being on vacation responded to customers within ~48 hours. Employees are legally entitled to at least 20 days of vacation, and you want to portray me as lazy for taking a total of 10 or heck let's say 14 days of vacation for good measure during which I still respond to DMs? Give me a break.
DayZ has been discontinued because there were barely any customers for it and updating it turned out to be unprofitable. Updating R6 would certainly be profitable, however I simply didn't have the spare time to permanently solve the custom-builds yet as I'm not interested in temporary fixes.
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I totally respect and agree that your discord server is free speech as people are allowed to express their thoughts regarding product features and other stuff.
When people wrote and agreed on some features that should be added such as custom filter for specific items which would be huge QoL update and improve everyone's experience, people didnt get any answers from you, or explanation why it could not be added, also regarding the price i was comparing it to competitor that is also external cheat, like yours, but has those features, such as custom item filter, aimbot with prediction, depending on ammo type, ESP for mines too, at priced at 130$ a month, which is a bit higher than yours at the moment, however you get extra features which are crucial in making user experience good, all some people wanted including me is to suggest and improve the cheat, if you want to be best on the market there should been a discord channel made just for suggestions, and when someone suggests something reasonable that should be added, it should be answered by you if you can add that or if it wouldn't be possible, that way you would be able to have the best quality cheat in market, for semi-legit playing. The answer doesn't need to be instant, however it should be checked maybe every week and then answered, you can probably take 1-2 hours out of your day to answer your customers.
Regarding taking the vacation i feel like you didn't fully understand the context in which i wrote it in, i will try to explain it so you dont get me wrong.
The message is like this "not communicating with his users, while going on vacation" the reason why i put ,[comma] after users is to separate those two sentences, so when i said "not communicating with his users" i meant that you rarely responded to people that were suggesting some features through the months, of which one of main QoL feature which was custom item filter, and then i wrote a comma and second sentence "while going on vacation" which means by my assumption that we as a customers were paying for your vacation, however we never ever got response(s) on any of our suggestions through the time we've been a customer.
The context was that, not that you weren't responding while being on vacation, that is totally fine and you even told people that you were going on vacation and wont be able to respond, which is totally understandable, i tried to explain so you understand in which context i wrote the message "not communicating with his users, while going on vacation"
There is nothing wrong with taking vacations.
I appreciate the response regarding DayZ and R6.
I totally respect you man, however all i wanted was your product to improve, me and couple other users were suggesting some features but they never got added or got official response. You could solve that by taking my advice and adding a "Suggestion" channel in your discord server so people can suggest potential useful and QoL features that could be definitely part of the cheat, while still being undetected, as one of the other external 1pc provider can do it, why can't you? You will only improve your product by doing that and potentially have better product than others.
PS: The reason why it was maybe "aggressive" writing is because when you constantly try to suggest good features which could be QoL and the developer rarely/never responds with a reason if it cannot be added, or ETA when it could be added / planned over "longer" period of time and it never gets any response from the dev it makes that person annoyed and that annoyance gets accumulated until someone writes long ass post. I mean how would you feel if you were to place in someones skin, you constantly try to suggest something that could be QoL improvement but no one ever answers, would that overtime make you a little bit upset? I bet it would anyone, you can apply this to real life too, anyways you get my point.
Btw update 10.18.2023 he banned/kicked me from the discord server.
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At least i know that you never cared about customers, even tho people were suggesting and trying to improve your product.