· Do you get this error when tying to run Dxdiag or you get is as a result after you run it?
· What are the issues you are having when tying to install Video drivers on your computer do you get any errors?
I understand that you get this error when tying to open dxdiag. You can try to run System File Checker tool to check if the file system on your computer is intact:
Running the System File Checker…
1. Click Start, click All Programs, click Accessories, right-click Command Prompt, and select Run as Administrator.
2. Click Continue or supply Administrator credentials if prompted.
3. In the Command Prompt window type the following, and press Enter:
sfc /scannow
4. You should see the following on-screen messages:
Beginning the system scan. This process will take some time.
Beginning verification phase of system scan.
Verification % complete.
5. Once the scan has completed you will receive an onscreen message resembling one of the following:
…found no integrity violations
…found corruption but repaired it
…found corruption that it could not repair.
You can check out this article that will give you information on 'How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program generates in Windows 7.
If you are getting when tying to install video card, check if you are installing the latest drivers for your Video card. You can check the manufacturers’ website to download the latest drivers for your Video card.