My 7 Years Old Acc got banned also one week ago
I had all stones on 17, full vodo on lvl 1
30 m mixed pearl ammo & 20 m mixed pvp/money ammo
& a few designs which was only avaible 1 time on each server
reason was i had 2 different emails on my shipp in a short time
even when both mails belong to me
support is really a piece of **** & that game also
i am pretty sad and angry at once idk what to do really i have try everything
i will probably drive to bigpoint, to get unbann via support is impossible