ich habe was von der USA bestellt, aber habe es noch nicht bekommen.
Kann mir jemand das auf Deutsch übersetzen, was der Support mir geschrieben hat? Das was mir Google Übersetzer sagt versteh ich nicht.
"According to our records, your order shipped on 9/21/11 via USPS Standard
International. They did pick up the package on that date, but the number
they have for the package is not a tracking number. Rather, it's a customs
declaration number, and it will only be updated if customs decides to do so
(which almost never happens). Shipping normally takes 2-3 weeks for
delivery, but has been known to take 30 days or more. It is rare for it to
take that long, but it is not unheard of. What I would suggest at this point
is to go to your local post office in person and ask them about your customs
declaration number, LN*********US. They may be able to check if they are
holding the package for some reason. If not, then we will be happy to
re-ship your order, however there is a 30 day waiting period for reships on
lost international packages. If you have not received the order by 10/21/11
(30 days from your ship date), please contact us again and we will take the
appropriate action to ensure you receive the merchandise. Thank you for your