here my report..
Player Misconduct
Ticket No: W9V85YN
Status: Closed
Date Submitted: 01/03/10 14:43
Brand/Game: Grand Chase
Type of Inquiry: General Fraud
Server: Sidt
Date & Time of Incident: 1/3/2010 2:00 PM
Description of specific violation and character name/s being reported:
name xKurorOx using mp hack<BR>replay files: http://www.mediafire.com/?znnwizkowd5<BR>
Customer Correspondence:
Posted By: LEVELUP 1/4/2010 7:47 PM
Last Update: 1/4/2010 7:47 PM
Type General Misdemeanor
Category Player Misconduct
Game Grand Chase
Question name xKurorOx using mp hack
replay files:
Server of Incident Sidt
Date of Incident Jan 3 2010 2:00PM
Edited By LEVELUP
Posted By: LEVELUP 1/4/2010 7:48 PM
Last Update: 1/4/2010 7:48 PM
Hello erickson022,
We apologize for the inconvenience that you have experienced.
Please be informed that this report will now be escalated to the designated team for investigation. Once they have established complete evidence against the player, equivalent sanction based on our policy will be executed.
For more information regarding the Level Up! Account Penalty matrix, you may check this link
Thank you for your vigilance and continued support.
Posted By: LEVELUP 1/5/2010 12:07 PM
Last Update: 1/5/2010 12:07 PM
We are glad to inform you that we have already penalized the player that you have reported.
If you have OTHER inquiries or future requests, feel free to contact us via My Level Up! Customer Support Ticketing System at
or call our Customer Support Hotline at 751-9611 from 12nn to 8pm daily.
We are inviting you to try our new Level Up! Support Survey
to rate your experience with us. Please refrain from spamming this page to prevent experiencing future accessibility issues with this service.
Thank you for your vigilance and continued support.
i have 12 report in myLU and all has been taken an action