Two years ago i was banned because i....well a say something in the chat which was not allowed "disclosure of internal bigpoint secrets" jajjajajajjajaja
They banned me 14 days, chat&ban account...Well i was agree, i didnt followed the rules.
But the problem was that after that 14 days my account was still banned.
I wrote to the support and they told me that my account was permanemtly banned, i told the that that was impossible. Their answer to me was that my account was not banned and i had a perma ban on chat. But i still could not login (calm down error).
After arround 10 tickets more they told me that they didnt know what was happening with my account. In one of the tickects they even told me that my account were banned 2 days more because i was spamming their email, something that in the next conversation they refused jajjajajjaa.
After 23 days ban (9 more than the 14 days ban) the account was unbanned. I dont know who unbanned my account, but if you read me thankyou. XD
PS: my account have no chat ban, so the seccond response....
I reveived no excuses/compensation from bigpoint....
I have more stories, but this is the funniest one...I still have all the emails from bigpoint.... I think that if you have read this it may have no sense, but believe me, that was awesome jajajajajajajajaja
Now i enjoy to send emails to darkorbit support, i love fill these surveys
They know we buy/sell accounts, but i think they love to read what explains we give them!! 
